Yes. We only use the safest, latest and fully tested products available. The treatments are also used in dentists, surgery’s, schools, child care centres, food manufacturing and many other sensitive situations. Material Safety Data Sheets (MSDS) are available on request.

In the interests of being extra careful and for full peace of mind there may be certain situations when we ask you to vacate the house during treatment. For instance if very young children, someone who is pregnant, or allergy or asthma sufferers are present.

Generally no, most treatments are odourless. 

No.  Just about every insurance company excludes termites from their home and contents policies.  The risk of termite damage is so high, insurance companies refuse to cover them.  

Yes, definitely yes! 

When a house is built, they are now required to have some sort of termite management system installed.  These are usually a physical system such as Termimesh, Kordon and/or Term Seal.  While these are all great products, they are used to stop termites entering the house undetected. 

Gardens, personal goods and other items stored up against a wall all block visual access to the outside of the house and termites can enter over the slab.  

More often than not, we see termites entering a house through the weep holes or up posts in the subfloor because these areas don’t get visited that often or the person living there doesn’t know what to look for.  

In short, if ants can get into the house, so can termites. 

Thankfully, there is some partial truth to this one as there are no termites that will eat steel.  However, we often forget that floorboards, window frames, kitchens and door frames are all made of wood and therefore susceptible to termite attack.  

Having a steel framed home lowers your termite footprint, but it doesn’t entirely eliminate it. 

Some termites can eat both softwood and hardwood! 

The most common type of termite that you see eat hardwood is the Nasutitermes genus of termite. In fact, they have actually been known to move along sections of softwood beams so they can get to the hardwood. 

Another misconception is that if you have black ants around your property, you won't have termites as they kill them. 

Short answer is yes, black ants kill termites if they are above ground and easily available.  However, termites are rarely sitting exposed above the ground as they are subterranean creatures.  Their mud trails quite easily keep them safe from ants.

So yes, you can have both ants and termites in your house. 

It is not uncommon for homes to have old tree stumps, disused railway sleepers and other old timbers laying on the ground in the yard.  There is an idea that if termites are in these timbers it will keep termites away from the home. 

One important thing to remember here is within a termite nest (which is always close by to where they are feeding) there can be anywhere between 2,000 – 5,000 new eggs laid every single day – that’s a lot of mouths to feed!

Termites are constantly travelling looking for other food sources to feed these mouths and unfortunately a home is usually close by.